Phishing attempts often look like official messages but are not sent through official channels.
Have you received an email, SMS, or social media advertisement with an offer that seems too good to be true? Often accompanied by an urgent or threatening message prompting you to click on a link or share confidential information?
Stay vigilant and verify that it truly comes from an official channel. If in doubt, don’t hesitate to contact us.
Floya’s Official Channels
Official communications are always carried out through these channels:
Social Media
- Instagram: Follow the @floyabrussels account for all the best tips in Brussels.
- TikTok: Share our fun moments on floyabrussels.
- Facebook: Stay updated on the latest app developments via the Floya (floyabrussels) page.
- LinkedIn: Find our corporate updates on Floya (floyabrussels).
- YouTube: Subscribe to @floyabrussels to watch all our videos.
Website
- Official Website: floya.brussels
- Blog: floya.brussels/news
- Newsletter and Emails: Addresses ending in @marketing.floya.brussels or @floya.brussels.
- Specific Landing Pages: Addresses containing app.floya.brussels.
App
- Google Play Store (Android): Download here
- App Store (iOS): Download here
These links provide direct access to the Floya app for a secure download.
What to Do if You Spot Phishing?
You can avoid falling for fraud attempts:
- Never click on links or attachments in suspicious messages.
- Never share personal codes or passwords.
- Forward the message to suspect@safeonweb.be (for SMS, a screenshot will suffice).
- Delete the message.